Lloyds first to launch Open Banking app for credit card and savings customers

Efma feature

18 June 2019

Lloyds Bank, Halifax and Bank of Scotland customers are starting to see their savings and credit card accounts in real time alongside current accounts in their banking app, using the latest Open Banking technology.

Today this only includes Lloyds Bank, Halifax and Bank of Scotland accounts. For example, customers with a Halifax current account will be able to see their Lloyds Bank credit card or savings account in their Halifax banking app. However, as other banks and payment service providers join the service, customers will not only be able to see their accounts in different providers’ mobile apps, but also add savings accounts and credit cards held with other providers to their Lloyds Bank, Halifax and Bank of Scotland apps.

This follows the introduction of Open Banking technology at the start of the year for current accounts, as well as a number of other features including Save the Change and Google Maps functionality – all designed to make managing money easier, safer and more convenient.

Stephen Noakes, Transformation Director, Lloyds Banking Group, said:“Customers are already using Open Banking to get a fuller view of their finances at their fingertips. Adding savings accounts and credit cards to the mix will help provide an instant snapshot of their financial lives and make it easier to make decisions about spending and saving. Later this year, we will also be adding the ability to make payments and move money from other banks’ accounts via Open Banking.

“Behind the scenes in our digital labs, we’re testing new ways every day to innovate and improve the way we design our online banking and mobile app experience, and introducing a new secure messaging service gives customers more options to get in touch whenever and wherever works best for them.”

Lloyds Bank, Halifax and Bank of Scotland customers can now also benefit from the latest addition to the apps – a secure 24-hour messaging service.

They can get help and support with making payments to travelling abroad, savings accounts and mortgages directly through the app. If their questions can’t be immediately answered, they will be linked straight to messaging with an adviser, without having to go through further authentication.

These services are available across iOS and Android in the Lloyds Bank, Halifax and Bank of Scotland mobile apps. 

Keywords : API/Open banking , Digital/Mobile channels , Card , Savings

Geography : United Kingdom