Login

Over 70% of insurance professionals will deploy video-enabled services 09 November 2017

Vidyo and Efma released a research study documenting the insurance industry’s transformative turn to video-enabled services. Respondents hailed improvements to the efficiency of claims management processes and increases in customer engagement and satisfaction as forces behind sweeping plans for adoption.

This article is reserved for Efma members.
Are you a member? Please log in or create a free account to access it
You are not a member yet? Check out all membership benefits

Related Content

Emirates NBD: The Multiplier Effect
Presentation
Emirates NBD: Call center analytics
Presentation
PKO Bank Polski: the You & AI project
Presentation
QNB Finansbank: Q- Digital Assistant
Presentation
FLOA: Customer Experience unified platform
Presentation
Commonwealth Bank: Bill Sense
Presentation
Commonwealth Bank: Bill Sense 28 September 2021
Novo Banco's Phygital Experience
Presentation