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BBVA breaks another record in attracting new customers through digital channels 22 February 2021

Nearly 2.5 million people chose digital channels to become BBVA customers in 2020. The figure represents 33.3 percent of total new customers achieved throughout the Group via individual channels (offices, app, web, ATMs …) and represents a 56 percent jump with respect to new users gained digitally in 2019.

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