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Moro Hub, in collaboration with Avaya, to spearhead Emirates NBD's digital growth 14 February 2021

Moro Hub (Data Hub Integrated Solutions LLC), a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority (DEWA) in collaboration with Avaya, has partnered with Emirates NBD to provide the bank with an omnichannel platform – Moro Connect. Moro Connect, built on technology powered by Avaya OneCloud, is an all-in-one Cloud Communications solution for Contact Centre as a Service (CCaaS) that will drive the bank's profitability and competitiveness and improve agent desktop experiences through the integration of core systems.

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