Only 17 percent of banks have deployed digital at scale 17 October 2019

Infosys Finacle and Efma unveiled the 2019 edition of the ‘Innovation in Retail Banking’ report. In its 11th year, the joint report explores the evolution of digital transformation and how banks have adopted and scaled it throughout their organizations. More than 350 banks and financial services companies globally took part in the report. It is authored by Jim Marous, publisher of the Digital Banking Report and co-publisher of The Financial Brand.

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