Login

How about a little review for the holiday season? 23 December 2021

Here are the Efma reports you may have missed.

Efma has been particularly active this year and we have been able to address various topics that are important to us with the help of Efma's associate member consulting firms but also our community of bankers and insurers who have trusted us over the years and who have chosen Efma to meet and share their experience and vision.

We discussed innovation in banking and insurance, open banking and open insurance, digital transformation, customer experience, collaboration with fintechs and insurtechs, branch distribution, SME banking and workforce transformation. We have also made special country focuses (Turkey, Canada, South Africa) and we have focused on particularly innovative Efma member banks. (Kasikornbank, Standard Chartered, ADIB, Prince Bank and Sberbank).

Here are the 23 reports you may have missed during this hectic year:

Sber: a redesigned branch for a reimagined bank
#branch #newbusinessmodels
December 2021

Insurance innovation: Fostering a revolution
#innovation #insurance
December 2021

Innovation in retail banking report 2021: Beyond the pandemic (with Infosys Finacle)
#innovation #technologies
December 2021

Customer journey transformation: The customer experience of the future is personalized, digital and human-centered (with EY)
#CX #digitaltransformation
December 2021

Open banking: an opportunity for banks to rethink their business model (with Wavestone)
#openfinance #newbusinessmodels
November 2021

Global business agility report: insights and interviews (with Adaptovate)
#workforcetransformation
November 2021

Prince Bank: shaking up the Cambodian banking scene
#digitalbanking
November 2021

Bank branches: a reimagined approach 
#branch
October 2021

Digitalization in financial services in South Africa: Is it worth the squeeze? (with Oliver Wyman)
#digitaltransformation
October 2021

Innovation in insurance awards trends 2021 (with Accenture)
#innovation #insurance
September 2021

World InsurTech Report 2021 (with Capgemini)
#newtechs #insurance #openfinance
September 2021

Standard Chartered: a digitally-powered pioneer
#digitaltransformation
September 2021

Philip King - ADIB: a digital innovator in the UAE
#digitaltransformation
August 2021

Neobanks and the next step
#digitalbanking
July 2021

Digital banking through COVID in Canada: Capitalizing on consumer behavior change (with EY)
#digitaltransformation #CX
July 2021

Digital-first SME banking (with FintechOS)
#digitaltransformation #SMEbanking
June 2021

SME Banking in Turkey: Customer first
#SMEbanking #CX
May 2021

Better together: Holistic SME banking solutions
#digitaltransformation #SMEbanking
May 2021

World FinTech Report 2021 (with Capgemini)
#newtechs #openfinance
May 2021

World Insurance Report 2021 (with Capgemini)
#openfinance #insurance
May 2021

Workforce: The hybrid model is here to stay
#workforcetransformation
April 2021

Kasikornbank: Mobile and marketplaces for the next generation 
#digitaltransformation #openfinance #newbusinessmodels
March 2021

World Retail Banking Report 2021 (with Capgemini)
#digitaltransformation #openfinance
March 2021

Related Content

Sustainability on the agenda
Study
Munich Re: Realytix Zero
Presentation
Munich Re: Realytix Zero 11 January 2022