Login

Why retail banking struggles with innovation 29 December 2017

Paolo Barbesino is SVP, Head of Digital, at CEE Retail UniCredit Group. Based in Vienna, he crafts the digital strategy and customer experience for one of the Systemically Important Financial Institutions in Central & Eastern Europe. Decoding and anticipating what consumers will do, he works at the crossroad where strategy, technology, and service design get together in order to bring to life digital products, services, and experiences for retail customers in the region.

This article is reserved for Efma members.
Are you a member? Please log in or create a free account to access it
You are not a member yet? Check out all membership benefits

Keywords

Innovation

Related Content

Insurance Trend #4: AI & me Exclusive
Article
Insurance Trend #4: AI & me 02 February 2021
Get digital or die tryin’ Exclusive
Article
Get digital or die tryin’ 01 February 2021
EfmaLIVE - Inspire Change Exclusive
Article
EfmaLIVE - Inspire Change 06 November 2020
Banking with a purpose Exclusive
Article
Banking with a purpose 28 October 2020
EfmaLIVE - Inspire Change Exclusive
Article
EfmaLIVE - Inspire Change 14 October 2020