Jean-Marc Pailhol joined Allianz in 2009 as Head of Distribution and a board member of Allianz France. He has led the tied agents, brokers and salary sales force networks to optimize their efficiency and productivity selling all lines of business for six years. He has deeply transformed the distribution organization and directly contributed to improving the performance of the company in terms of client portfolio, GWP growth, and COR improvement to take Allianz France from 350 million OP in 2010 to 1 billion in 2016.
He took the position of Head of Group market management in 2016 in charge of Allianz Brand awareness and reputation, marketing partnerships, customer experience, and sales methodology. In 2019, 74 % of the Allianz OES were above the market on the NPS measurement instead of 47% in 2016. At the same time, the Allianz Brand moved up seven spots in the Interbrand ranking to become the leader in the insurance industry in 43rd position overall in 2019. Jean-Marc also negotiated and signed the IOC partnership to make Allianz one of the 14 Top partners of the Olympic and Paralympic movement. Since January 2020, he has been Head of Global Strategic Partnerships and a board member of Allianz Partners.
Before joining Allianz, Jean-Marc Pailhol spent 21 years in the banking sector at board level working for several French Groups on business development, marketing, and audit. In 2004, he led the work on creating the Postal Bank in France as Head of Banking activities for the French Postal Group.