We are delighted to welcome Spar Nord Bank as our latest member.
Spar Nord is a Danish full-service retail bank, whose origins date back to 1824. Today the 5th largest bank on the local market with approx. 400,000 customers, Spar Nord has a vision of becoming Denmark’s most personal bank.
To achieve this, the bank has implemented a business model characterized by very decentralized decision making and a strategy is called The Personal Bank in a Digital World, where some of the key elements are reinvention of the customer meeting, redesign of physical branches and training of all staff in excellent customer service.
On the digital side, Spar Nord is among the pioneers in the use of cloud-based Customer Engagement Management solutions as well as in the field of fintech investment and integration.