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Diebold has unveiled an ATM that can be used for cardless withdrawals
USA | January 2013


Diebold, the American ATM manufacturer recently presented its new ATM at the Consumer Electronic Show (CES) in Las Vegas. This innovative machine, which will be tested by banks during 2013, enables users to make withdrawals without a card. Users scan the ATM’s QR code with their mobile phone which then syncs with the ATM via the cloud. After having selected the withdrawal amount on their phone, users then receive, via their smartphone, a one-time code which enables them to withdraw the required cash amount from the ATM. Users can also send money to third parties by transmitting the code to them. This type of machine could help banks save money by reducing the number of bank cards issued.




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Eye-tracking tested in DBS branches

Singapore - November 2013



In Singapore, the bank DBS has tested eye-tracking in order to study the behaviour of customers in its branches, with the aim of determining whether or not the presentations of the bank’s products and services succeed in attracting the attention of customers. The tests were carried out in four branches using volunteer customers who were asked to wear specific glasses while carrying out their banking operations.



News summary compiled by Efma Information Services

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Wells Fargo not convinced by Google Glasses

USA - December 2013



Like many banks, the US bank Wells Fargo has looked into the opportunities offered by Google Glass type intelligent glasses. It has developed an app, but this has failed to convince the bank’s internal testers. The bank has therefore announced that it does not intend to launch a Google Glass app in the near future. On the other hand, Banco Sabadell in Spain and TEB in Turkey have started to unveil details of their Google Glass app.



News summary compiled by Efma Information Services

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ICICI Bank and Vodafone roll out M-Pesa in India

India - February 2014



In India, ICICI Bank and the telecoms operator Vodafone have launched M-Pesa in a certain number of regions. This solution enables users to transfer money and make payments with their mobile phone. It is aimed above all at unbanked or under-banked segments of the population in order to give them access to financial services to which they previously did not have access. In a second phase M-Pesa will be made available across the whole of the country.



News summary compiled by Efma Information Services

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