European financial management & marketing association

        Studies & Surveys

        Reserved for members

Just in! First online portal devoted to household lending–consumer credit and real-estate loans

News & trends



Tow new online banks

France - October 2009

BforBank (Crédit Agricole) and e.LCL (LCL) have just opened for business. Both banks enable customers to contact their customer adviser by telephone up to 22:00. Launched by the regional banks of the Crédit Agricole group, BforBank positions itself as an online private bank. It therefore offers savings products, but neither current accounts nor bank cards. BforBank also offers retirement savings plans as well as tax optimisation solutions.
e.LCL offers Internet users the same products and services as those available in LCL branches. Other than an online account management service, which is already available for customers of traditional branches, e.LCL customers have the possibility to purchase online any of the bank’s products and services. e.LCL customers can also contact a dedicated expert for their real estate projects. The bank undertakes to give an answer of principle within one hour to any mortgage application.

Accounts : BforBank, LCL

News summary compiled by Efma Information Services


Related news


Julius Baer is to buy the private bank ING Bank (Switzerland)

France - October 2009



The Swiss wealth management group Julius Baer is to buy the private bank ING Bank (Switzerland) from the ING group, as well as its subsidiaries in Jersey and Monaco, for a consideration of 520 million Swiss francs (344 million euros).



News summary compiled by Efma Information Services

Canadians lead the way in online banking usage

France - July 2008



According to a study published by Comscore, and based on research carried out among Internet users in thirty-seven countries, Canadians are the biggest users of online banking services, with 70% of users, ahead of the United Kingdom (49.5%), the USA (44.4%) and Australia (41.7%). During the month when the survey was conducted (April 2008), Canadians visited on average 10.5 times one or more bank sites, where they spent on average 46 minutes during the month, and where they read approximately 121 pages. Nevertheless Canadian banks cannot afford to rest on their laurels. They need to enhance the loyalty of light online banking users, that is to say just under half of their customers, who bank online for only a few specific services and might be tempted to switch to another bank. They also need to target more closely people in the 45-54 age group because of their interesting financial profile.



News summary compiled by Efma Information Services

Standard Chartered to acquire American Express Bank

France - September 2007



The British bank Standard Chartered has concluded a deal to acquire American Express Bank, the banking subsidiary of the American Express group. This acquisition, in a deal valued at approximately 860 million dollars (620 million euros), will enable Standard Chartered to accelerate the development of its private banking business. American Express Bank operates in 47 countries and has a network of correspondents of around 1 700 banks covering 120 countries. Its private client base of more than 10 000 clients represented assets of 22.5 billion dollars at the end of December 2006. The transaction is due to be finalised during the first half of 2008.



News summary compiled by Efma Information Services

My Efma

 
Lost password? Create my account

        Upcoming Events

Operational excellence and efficiency
Conference
11 to 12 March 2010
Paris