About Information Centre
The Efma Information Centre collects and makes available to its members information in the field of financial management and marketing in Europe and internationally. It focuses on information in the following areas: customer approach, customer relationship management, marketing, distribution channels, online financial services, banking products and services, cards and means of payment, insurance and bancassurance, strategies of financial institutions.
The Information Centre can draw on a library of articles selected from the specialised international press (100 publications are analysed and approximately 800 articles are stored annually), books (approximately 180 acquired annually, in English and French) and special reports on specific themes.
The range of exclusive, free services offered by Efma to its members
includes free access to the Information Centre.
Online services available to everyone
- Online top stories
- Panorama of Efma journal
Feature articles and interviews with decision-makers - Panorama of Studies & Surveys
Studies carried out by Efma in partnership with consultants and observatory of competitors' studies - Information Resources
Directory of information providers
Services reserved for Efma members
- Download Efma journal articles
Feature articles and interviews with decision-makers - Download Studies and Surveys
Studies carried out by Efma in partnership with consultants - Latest articles
The latest articles entered in the documentary database by themes, can be ordered online Articles are sent free of charge and yours to keep - Books on line
A selection of the latest books from European publishers. Members have access to the online book reservation service and books are sent on loan for 15 days - Documentation Database
Database searches and an online ordering option. Articles are sent free of charge and yours to keep. - Bibliography
Personalised bibliographies service and an online ordering option - Moreover, the information specialists are available to carry out customised documentary searches on behalf of employees of any member organisation. The Information Centre has a reading room which is available for use by members, by prior appointment.
Contacts
| Christiane Rollin
Tel : +33 1 47 42 67 68
christiane@efma.com |
Vincent Guéganic Tel : +33 1 47 42 67 69 vincent@efma.com |
