Past conferences
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Tuesday 17 October 2006
Combining growth and a mutualist approach
Creating a new approach to managing distribution channels
Slides non available
Multichannel strategy, the long way to Nirvana
21st century retail banking: putting the pieces of the puzzle together
Generation of sales leads - how to use multichannel to approach customers
A case study on the Banca di Roma approach to multichannel distribution
Slides non available
Creating a blueprint for a future sales and service distribution model in financial services
Customer intimacy redefined: the business case for channel-integration
How to grow faster than the market with a consumer credit specialist’s strengths and a branch-based bank network
Developing an overall customer strategy for all channels, products and customers
Role of IT for multichannel competitive advantage
Wednesday 18 October 2006
Branch banking survived
Permanent Tsb - multichannel in action
Delivering a great customer experience across all distribution channels
Channel integration leading to a more customer centric approach
Finding the right distribution puzzle pieces in a growing market
Building effective distribution in 14 emerging markets - from Prague to Vladivostok
Insurgent marketing and sales strategies
Disruptive banking
Slides non available
How HSBC is integrating the different channels in order to develop its market share
The implementation of a successful segmentation sales strategy
Slides non available



