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Branch of the future

  • Wednesday 18 November 2009
  • Conference
  • Paris
  • Language : English
picto event

This programme is currently in planning. To receive the brochure as soon as it is available, please send us an email at programme@efma.com.


Revitalised sales through rejuvenated branch offices

Overview
Despite announcements about bank branch offices disappearing, they are in fact more prevalent than ever. Every year, most bank networks open new branch offices. These are evidence of:

A renewed vitality – Branches continue to establish even closer and stronger relationships with customers.
A personal service – Despite the diverse channels of communication now available, many customers still prefer to meet their Account Manager face-to-face.
A new dynamism – Many banks are committed to modernising their existing network and are also opening branches that sometimes have a futuristic design and serve as showcases for their brand and their solutions.

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        Upcoming Events

The branch of the future
Conference
30 to 31 March 2010
Paris

Articles

Free access to articles for Efma members  : register

Business model - Branch optimisation: a scientific approach
Novembre 2009
Renata Bartovičová
ČSOB Poisťovňa (Slovakia)

Branches - The client comes for a service to satisfy his needs
Juillet 2009
Maris Graudins
Swedbank (Latvia)