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This programme is currently in planning. To receive the brochure as soon as it is available, please send us an email at programme@efma.com.
Revitalised sales through rejuvenated branch offices
Overview
Despite announcements about bank branch offices disappearing, they are in fact more prevalent than ever. Every year, most bank networks open new branch offices. These are evidence of:
• A renewed vitality – Branches continue to establish even closer and stronger relationships with customers.
• A personal service – Despite the diverse channels of communication now available, many customers still prefer to meet their Account Manager face-to-face.
• A new dynamism – Many banks are committed to modernising their existing network and are also opening branches that sometimes have a futuristic design and serve as showcases for their brand and their solutions.
