The following speakers have confirmed their participation:

- Peter Amey, Barclays Bank, United Kingdom
- José Araújo,Millennium bcp, Portugal
- Julian Balaam, National Australia Bank Group, United Kingdom
- Stefano Bellini, Banca Woolwich, Italy
- Gloria Chance, Wachovia Corporation, United States
- Martin Englert, Haspa - Hamburger Sparkasse, Germany
- Pierre Jolie, ING, Belgium
- Vimal Kumar, Mashreqbank, United Arab Emirates
- Richard Lowrie, SAP, United Kingdom
- Luca Martini, McKinsey & Company, Italy
- Keith McIvor, ABSA Bank, South Africa
- Tonia Parascandalo, Bank of Valletta, Malta
- Tim Pile, Sainsbury's Bank, United Kingdom
- Gail Roberts, First National Bank, South Africa
- Per Skovhus, Danske Bank, Denmark
- Geoffrey Thomas, Citizens Bank, United States
- Rita Torres Baptista, Banco Espírito Santo, Portugal
- Michael Ruckman, Alfa Bank, Russian Federation
- Patrick Waldron, Post Office Financial Services, United Kingdom
- Hakki Yildirmaz, DenizBank, Turkey

> Speakers details

Among the themes discussed:

• How to simplify the product range
• Making the delivery and processing of products easier
• Developing and managing innovative new product development
• The role of the product manager – what skills are required for future success?
• What type of support tools does the product area require?
• How can banks ensure superior product support and processing?
• Making the most effective use of customer feedback in product development
• Developing integrated product packages
• Product measurement and targeting systems

> Programme for Day One

> Programme for Day Two